"Because I do more stuff."
Jay, the Lawn Care Specialist
As a kid I did a lot of different things to make money.
I started delivering the morning paper at
12. At that age I was so small the bag nearly dragged on the ground.
Later in the morning I mowed lawns in the neighborhood. Then during the
afternoons we went to local golf courses and got golf balls out of the
lakes to sell back to the golfers. At night, on the weekends, I flipped
hamburgers at a Burger Chef, and was a cashier before the cash register
told you how much change to return. At the end of the day my tray was
always perfect. Which was important as I had to pay back any deficit!
And I only made $.95/hour.
Of course, I rode my bike everywhere.
When I asked my mother if I could start
mowing neighborhood lawns she said yes, but that I had to buy the lawn
mower. She would pay half because I would use it to mow our lawn too.
It disturbed me she wouldn't pay me to mow our lawn. "It's OUR house..." is what I heard.
She also said I had to buy my own gasoline and lawn-care tools.
There was a lot of competition in the
neighborhood. Even a girl up the street. Her father bought her a lawn
mower and she was mowing a couple of lawns. The nerve that a girl
thought she could mow lawns! Of course, she was bigger than I was and
could probably beat me up, but still, what nerve!
I HAD TO FIGURE OUT HOW TO GRIND OUT THE COMPETITION. ESPECIALLY YOU KNOW WHO.
In print shop at school (7th grade) I designed and printed my own business cards.
I selected, set and blocked the type,
spacing and centering it in each line and the card, pounded it level, chose the very
professional color and printed 250 one by one on the hand printer with the lever.
(This is 1966)
Sure, it's a clunky card! But I was the only kid in the class to print business cards!
That one thing says a lot about me.
Then I needed a lawn mower. I picked out
and bought a Toro, with a side bag. It was a beast! And I was so small
I could hardly push it!
The business needed more capital. A gas
can was essential. And tools! I needed tools! Having none of that I
needed to borrow money from the bank (Mom), which I had to pay back with
the other money I was making.
Going to the hardware store, I picked out
the sturdiest, high-tech tools I could find. Everything was done by
hand, of course. The grass edgers had pads on the handles to make them
more comfortable! And we already had a rake for clean up.
In those days there were no huge, plastic
bags, so the homeowner's metal trash cans had to be used for clean up.
But when full it was too heavy to move, so I would position it at the
street so the "trash man" could empty it. Then I raked debris into
small piles, carrying each one by one to the trash can.
My business was ready to market! My tactic
was simple. I went door to door where I knew there were no kids to mow
the lawn. I knew my business had to be different than the other kids
who mowed lawns.
This was my door approach. Ringing the bell (which was mostly a ringing buzz) I put on my best puppy-dog eyes. My spiel was simple - and always polite. Handing them my business card I would say something like, "Good morning. My name is Jay and I have a lawn-care business. I would like to mow your lawn and take care of your garden and bushes."
The next question was always something like
why they should hire me instead of somebody else. Not realizing my
answer was not very savvy, but nonetheless it demonstrated the essence
of free enterprise. I would hold up my hand edgers, smile and say,
"Because I do more stuff."
Not exactly
the smooth operator a more adult individual would be, the little
entrepreneur at the door had handed over a business card and set himself
apart in the marketplace. I did more stuff than the other kids would
do!
To seal the
deal the follow-up would be, "I will bag your grass, clean the yard,
clip your bushes, pull the weeds and edge your whole sidewalk. I have
my own tools and I will come whenever you want." I guess I was savvy after all!
Like the butcher, baker and beer maker providing someone a better-than-average dinner, I WAS ACTING OUT OF SELF INTEREST.
And I mowed
half my neighborhood, as much as I could handle. And along the way I
learned a lot about diligence, customer care, promptness, dependability
and yard care!
Oh, I charged $5. The other kids were getting $2 and $3, maybe $4 for a corner yard.
I GOT MY PRICE.
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